Telephone Banking

Enjoy the convenience of telephone banking 24 hours a day, seven days a week! It's easy. It's fast and all you need is a telephone. Citizens Bank & Trust provides around the clock telephone access to your accounts to check balances, transfer funds and more.

• Must access from touch tone phone
• Locally:
  • Albertville: (256) 264-3401
  • Arab: (256) 931-4608
  • Guntersville: (256) 264-3401
  • New Hope: (256) 723-3348
• Call toll-free 1-800-458-3305
• To access Account Information, Press 1
• This will take you to a menu that will allow you to access:
  • Checking account information
  • Savings account information
  • Change your secret PIN#
  • Request transfer of funds
  • Repeat list of options