Press Releases

Citizens Bank & Trust officially opened the doors to its new Scottsboro office at 23817 John T. Reid Parkway on Monday, May 18, marking another milestone in the bank’s continued investment in Jackson County and the surrounding region.

The new full-service banking office replaces the bank’s former South Broad Street location and reflects Citizens Bank & Trust’s commitment to providing customers with a modern, convenient banking experience while remaining rooted in the relationship-focused community banking values that have defined the institution for more than a century.

Designed to better serve the growing Scottsboro market, the new facility offers expanded accessibility, updated amenities, and a welcoming environment for personal and business banking customers alike.

“Scottsboro has been an important part of our story for several years, and this new office represents our continued belief in the strength and future of this community,” said Charlie Williams, CEO of Citizens Bank & Trust. “While the building is new, our mission remains the same, serving our customers with integrity, building lasting relationships, and investing in the communities we call home.”

The Scottsboro office provides a full range of financial services, including:

• Personal banking
• Business banking
• Mortgage lending
• Consumer and commercial loans
• Treasury Management services
• Online and mobile banking solutions
• Wealth Management Services

As a locally owned community bank, Citizens Bank & Trust continues to emphasize local decision-making, personalized service, and active involvement in the communities it serves throughout northeast Alabama.

The opening of the new Scottsboro office reflects the bank’s ongoing commitment to growth while maintaining the personal approach customers have come to expect from Citizens Bank & Trust.

“We are proud to continue serving Scottsboro families, businesses, and community organizations from this new location,” said Stuart Dawson, Market President. “This investment is about more than a building, it’s about creating a space where relationships can continue to grow for generations to come.”

Citizens Bank & Trust plans to announce details for an official grand opening celebration and community open house in the coming weeks.

The new Scottsboro office is located at:

23817 John T. Reid Parkway
Scottsboro, Alabama 35768

About Citizens Bank & Trust

Citizens Bank & Trust was founded in 2003 and is headquartered in Guntersville, Alabama. It is the largest community bank based in Marshall County and has full-service offices in Albertville, Arab, Cullman, Elkmont, Guntersville, Hazel Green, New Hope, Rogersville, and Scottsboro, plus a Decatur Loan Production Office, a wealth management division, and a mortgage division. Citizens Bank & Trust is insured by the FDIC and is an equal housing lender.