Information

All VISA cards will be turned off this Thursday morning around 2 AM. All customers should begin using your new Citizens Debit MasterCard by that time.


Please ensure your Mastercards have been activated. We are happy to assist you if needed!


Do you have auto payments scheduled with your old VISA? Be sure to update your information for any auto transactions with your new debit MasterCard!


Again, we appreciate your patience as we make progress in our debit card conversion. We look forward to customers enjoying new and improved benefits of the new Citizens Debit MasterCard!


We're here to help! Please contact us or visit any of our eight locations with any issues or questions. Thank you!


256-505-4600


customersupport@citizensbanktrust.com